Terms and Conditions

All bookings are subject to availability and confirmation by the Hotel. Guests must provide valid payment information and settle all fees and charges in line with the Hotel’s payment policies. Check-in time: 5:00 am
Check-out time: 12:00 noon.
Late check-out: From 1:00 pm onwards (after the 12:00 noon check-out period has elapsed) attracts an extra charge of 50% of the room rate. Personal cheques are not accepted for deposits or bill payments.

All bookings require valid payment details. Cancellations must be made at least 48 hours before arrival.
Cancellations made within 24 hours of arrival may attract charges.
Guests must notify the Hotel in writing for any cancellations or modifications.
Refunds will be processed in accordance with the Hotel’s cancellation policies and applicable laws.

Guests are responsible for the safekeeping of their valuables.
The Hotel is not liable for lost, misplaced, or stolen items.
Any damage to Hotel property will be charged to the guest’s account.

Visitors are allowed only with management approval through confirmation by the registered guest.
Guests must avoid loud noise, disturbances, or behavior that inconveniences others.
Smoking is strictly prohibited in guest rooms and permitted only in designated smoking areas.

5. Safety and Prohibited Acts The use of illegal substances or possession of dangerous items is strictly prohibited.
For safety reasons, guests are required to follow staff instructions during emergencies.